Sunday, February 8, 2015

Tipping in the United States


While tipping is not mandatory in most of the United States, it is customary in many circumstances for service, especially at almost all sit-down restaurants which offer table service. 
Tipping practices can vary depending upon the location in the U.S., and even published guidance can vary greatly depending upon the source.  For example, some Americans don't tip at a buffet restaurant, but it's generally good form to tip $1-2/person for wait staff just clearing several rounds of plates, to as much as 10 percent if the wait staff is refilling drinks and providing other services.  The general rule is to tip in proportion to the service, and the quality of service being delivered.  
Tip jars at carry-out restaurants are a recent innovation, and one resisted by many Americans.  While one guide below advises to tip 10 percent at carry-out restaurants, many Americans do not tip for carry-out, even when a tip jar is present, and tipping at most chain restaurants, such as McDonald's, is not common.  Some who do contribute to tip jars, put in change or only $1, depending upon the size of the order. 
Keep in mind that those who provide service are often dependent on tip income and generally are grateful for any tips received, especially when prompt and exceptional service has been provided.  Also tips are divided at the end of the day with the other support staff like the dishwashers who often get paid even less than the wait staff. Tipping is the means by which to acknowledge good service.  If the service was poor do not feel compelled to leave a tip.  Poor service should not be encouraged (assuming you were polite).  Chicagoans expect attentive service from wait staff, bringing water early and keeping the glass filled, taking the order accurately, patience with indecisive customers, generally being pleasant to the customer.  Cold impersonal behavior is not common in Chicago restaurants. That treatment will get the store closed down fast because people go elsewhere.

What is expected of you:

Please be pleasant with any wait staff.  Say thank you and please whenever speaking to the staff.  In Chicago everyone is treated as an equal, with respect, no matter what position they hold.  Tell the wait staff if there is a problem with the food.  Wait staff will almost always gladly return it ad fix the problem.  

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